Contact DayTrade AI

A real person reads every message. Support and billing questions get an answer within one business day — usually much sooner. Press, partnerships, and everything else have their own line below.

Support hours: Monday–Friday, 9:00 AM – 6:00 PM ET

How to reach us

Pick the line that matches your question — it lands with the right person faster.

Support & billing

Account access, subscriptions, refunds, invoices, bug reports, and anything that is not working the way it should.

Replies within 1 business day

Press & partnerships

Media enquiries, interviews, affiliate and integration proposals, or anything commercial you would like to explore with us.

Replies within 2–3 business days

Already have an account?

Writing from inside the app is fastest — your plan, usage, and recent analyses come attached, so we can skip the back-and-forth.

Open the app →

Signed-in support, same team

Answered already?

Most questions we receive have an instant answer on one of these pages.

FAQ

How the AI analysis works, supported platforms, mobile use, and free-plan limits.

Plans & billing

What Free, Starter, and Pro include, and how to upgrade, downgrade, or cancel.

Manage your subscription

Change plan, update your card, or cancel yourself in the billing portal — no email needed.

Privacy & data

What we store, how long we keep it, and how to request an export or deletion.

Reporting a problem?

Including these details in your first message usually turns a three-email thread into a single reply with a fix.

  • The email on your account — so we can find it without guessing.
  • What you were doing — symbol lookup, screen capture, live signals, or checkout.
  • Device and browser — for example "iPhone, Safari" or "Windows, Chrome".
  • A screenshot of the error or the screen you are stuck on, if you have one.

One thing we cannot help with

Our team does not give personalized investment, financial, or tax advice, and we cannot tell you what to trade. DayTrade AI is an analysis tool, not a broker or an advisor — every trading decision stays yours. See our Terms & Conditions for the full picture.

Not a customer yet?

You do not need to email us to try it. Create a free account and run your first AI trade plan in under a minute.

Start free

No credit card required • 3 free analyses per month • Cancel anytime